Many years ago when I was the director of patient accounting at a particular facility, I was having a general meeting with the entire billing staff. I was going along as usual in discussing the current state of our accounts receivable progress and issues when I noticed that many of the faces seemed distracted and detached from my comments.

Wounded warriors encourage paratroopers to help stop Soldier suicides
The U.S. Army
via Compfight

A thought occurred to me, so I stopped the meeting at that point and decided to ask if there was anybody in the group that didn't know or understand what I was saying. First one hand, then another, and finally more than half of the people I had been addressing admitted that they did not understand some of my terminology. I was stunned, then realized that it was my fault not theirs.

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How about a little bit of history regarding baseball? At the end of the 2016 baseball season, Alex Rodriguez of the New York Yankees retired from playing baseball. He’d been one of the top players in league for nearly 20 years, although I acknowledge that he did use steroids for a period of time, even […]

I know, that looks like a strange title. Truth be told, when I came up with the idea I wasn’t quite sure what to call what I was going to try to make, and in the end it really didn’t matter because it didn’t quite work out how I had hoped either. For a bit […]

All of the Star Trek incarnations lead to being my favorite TV show of all time. That I’ve never written a total leadership post about it makes me want to smack myself in the face. I wrote an articles saying we aren’t the Borg, and I was inspired to write a post on ethics after […]

From the time I was 5 years old, I wanted to be a superhero. I didn’t know the phrase at that time, but the first time I saw Astro Boy on TV in Japan back in 1964, I knew that my goal was to help people in need whenever I could. Astro Boy When I […]

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