It’s been a long time since I’ve been paid to be any kind of leader. True, I had to take care of my mother for a few years, but that wasn’t leadership, that was family.

For two decades I’ve worked with hospitals and their revenue cycle issues as an independent consultant. Before that I worked as an employee in hospitals, physician billing companies and a FQHC. I’ve been in health care almost 40 years (man, I’m old!). Yeah, that’s me! The people I talk to (or try to talk with) […]

A few years ago I was talking to another health care consultant about the difficulties we sometimes have marketing in health care. He had a ready made answer for me, something that came out of left field. What he said was “They’re scared to talk to you because they think you want their job.” I […]