Some years ago I had to “pull rank” on someone who was working in a physician’s billing office. Someone kept calling my mother and telling her that she had to contact an insurance carrier on the physician’s behalf because the insurance carrier was incorrectly paying on my mother’s account. The major problem was that Mom […]

Here’s a major truth; all of us likes getting things for free, or for almost nothing. As long as it’s palatable, we’ll accept free food, free drinks, free notepads and pens, free software, even free clothes! If it’s not perfect or what we think it should be, we’ll complain about it if it’s not up […]

No one in health care will ever deny that there are high costs associated with it. Some of them are unavoidable; employees, utilities, etc. jarmoluk / Pixabay With that said, there are a lot of things that could be done to standardize processes or figuring out how to work more efficiently to save on those […]

Years ago I wrote an article that’s sitting on my main website titled Misperceptions And Expectations Of The Charge Master / Revenue Review Process. It’s not necessarily meant for the general public; it’s meant for people in health care who I try to market my services to, people who should know these things but don’t… […]

Years ago I was reading HealthLeaders Magazine, where they were talking about all the different things hospitals across the country are trying to do to make the hospital experience better for patients. Some of the things were pretty good while others were more for the benefit of the hospital than the patient, no matter how […]

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