I’ve written over 1,400 articles on this blog over the course of more than 14 years; next month it’ll be 15 years. Over the years, I’ve written in a lot of different categories, but over a third of the articles have been on leadership. My next highest concerns diversity; I’m always interested in talking about […]

I had a meeting with a potential client to discuss social media issues. When she learned I had a medical billing background, she asked me if medical billing programs that teach you how to bill from home are a scam. My response was yes and no. janeb13 via Pixabay Medical billing courses that teach people […]

CNN once did a news story on people who have been scammed by fake insurance plans. In these cases, people who were in dire health straits would look on the internet, find someone purporting to cover a certain area of the country, most probably the area where the people lived, signed up, started paying premiums, […]

Every Monday is another beginning, another change to say it’s time to look at all the “clutter” that’s patient accounting and clean some of it up. These are the types of thing that should probably occur throughout the year, but most people either don’t have the time or the reason for making some steps towards […]

Today is my 18th year in business. Considering that most statistics say 95% of small businesses shut down within 3-5 years, I consider myself lucky. It hasn’t always been easy, and the last two years have been extremely tough since I’m the primary caregiver for my mother, who lives with me and has dementia. Yet […]

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