Many years ago when I was the director of patient accounting at a particular facility, I was having a general meeting with the entire billing staff. I was going along as usual in discussing the current state of our accounts receivable progress and issues when I noticed that many of the faces seemed distracted and […]

How about a little bit of history regarding baseball? At the end of the 2016 baseball season, Alex Rodriguez of the New York Yankees retired from playing baseball. He’d been one of the top players in league for nearly 20 years, although I acknowledge that he did use steroids for a period of time, even […]

I know, that looks like a strange title. Truth be told, when I came up with the idea I wasn’t quite sure what to call what I was going to try to make, and in the end it really didn’t matter because it didn’t quite work out how I had hoped either. For a bit […]

Even though this article is geared towards financial leaders in health care, the same ideas shared here for them can be modified for leaders in any business. When all is said and done, solutions are created and solved by leaders, whether or not they want to blame staff when problems arise. I once answered a […]

I saw a paragraph on LinkedIn that linked to an article published by Axios titled Many tech workers would quit if employer recorded them. It stated: …survey showed more than half would leave an employer who recorded audio or video of them — or who used facial recognition to monitor productivity. The poll also showed […]

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