For two decades I’ve worked with hospitals and their revenue cycle issues as an independent consultant. Before that I worked as an employee in hospitals, physician billing companies and a FQHC. I’ve been in health care almost 40 years (man, I’m old!). Yeah, that’s me! The people I talk to (or try to talk with) […]
Even though this article is geared towards financial leaders in health care, the same ideas shared here for them can be modified for leaders in any business. When all is said and done, solutions are created and solved by leaders, whether or not they want to blame staff when problems arise. I once answered a […]
I’ve written about hospital charge masters in many of my articles on health care. I wrote a one paragraph explanation about charge masters years ago, but it’s not close to being sufficient. This particular article on charge masters is actually a repurposed article that I wrote back in 2011, but search engines don’t include older […]
I sometimes wonder if people think that I’m hard on hospital leadership. I want to stress that there’s nothing further from the truth. The reason I talk about it from time to time as being somewhat different than almost anything else is because health care is a different animal than any other business. Whereas most […]
Some years ago I had to “pull rank” on someone who was working in a physician’s billing office. Someone kept calling my mother and telling her that she had to contact an insurance carrier on the physician’s behalf because the insurance carrier was incorrectly paying on my mother’s account. The major problem was that Mom […]
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