It had to come eventually and today is the day; yay! Mitch’s Blog, aka the blog of T. T. Mitchell Consulting Inc, has hit 10 years of existence. Of course, multiple times I’ve told the story of this blog, how I didn’t know what I was doing, how some posts were really just quick thoughts, […]
My dad spent most of his years in some kind of management level position, though the terminology wasn’t always that. He spent 23 years as a sergeant at different levels, and another 22 years in management or exempt level positions at Xerox. Over the years, my dad spoke of different management techniques, and though we […]
This might seem like it’s a social media post but it’s actually about customer service. After all, as technology changes so do the possibilities of good and bad customer service. Since we seem to hear more often about how someone received either a text message, email or saw something on Twitter that was insulting to […]
Today happens to be the 70th anniversary of the liberation of Auschwitz concentration camp, where millions of Jewish people and, it turns out, other “undesirables” as deemed by the Nazis, were killed without thought or morose. It’s an acknowledgment of overcoming something so heinous that there shouldn’t be anyone who doesn’t know what happened there. […]
There are times when certain news stories touch me more than others. The same happens with scenes in some movies. I had a period where I’d be crying all the time when I saw these things, for a few years after my dad passed away. It took a long while to gain better control over […]
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