I read a blog post today by someone recognized as a great online resource, Chris Brogan. The topic is Success Is Made Of Little Victories. He talks about how he and his wife decided one year they were going to start getting healthy. They started out slowly, and with each little victory it encouraged them […]
Someone I’m not sure I know wrote me and asked if I’d take a look at an article and possibly share it with others. I don’t often do this, but I love looking at intriguing things, so I followed the link and found this article titled 10 Famous Inspirational Leaders And Their Favorite Books. The […]
Yesterday I was at a meeting of a group called Mid York Medical Accounts Management Association, affiliated with a national group called AAHAM; I’m president of the local chapter. The meeting concerned talking about New York state Medicaid and many of the issues regarding proper billing and coding of claims. At lunch there was myself, […]
On May 6th I will be conducting a seminar titled “Servicing Your Customers and Your Business”. My friend Renée Scherer of Presentations Plus, a certified Microsoft Office trainer, will be conducting a workshop titled “Take Control of Your Lists in Microsoft® Excel”. We’re doing each workshop twice, once in the morning, then again in the […]
Great customer service comes in many different ways. Last week I called this company and said that I had a new kitchen faucet that I wanted installed. The guy on the phone said he’d check to see if they had anyone available for Wednesday, the day I wanted it installed. He called back in a […]
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