Yesterday I was at a meeting of a group called Mid York Medical Accounts Management Association, affiliated with a national group called AAHAM; I’m president of the local chapter. The meeting concerned talking about New York state Medicaid and many of the issues regarding proper billing and coding of claims. At lunch there was myself, […]
On May 6th I will be conducting a seminar titled “Servicing Your Customers and Your Business”. My friend Renée Scherer of Presentations Plus, a certified Microsoft Office trainer, will be conducting a workshop titled “Take Control of Your Lists in Microsoft® Excel”. We’re doing each workshop twice, once in the morning, then again in the […]
Great customer service comes in many different ways. Last week I called this company and said that I had a new kitchen faucet that I wanted installed. The guy on the phone said he’d check to see if they had anyone available for Wednesday, the day I wanted it installed. He called back in a […]
This morning I awoke to learning that this blog is listed in the top 150 blogs for leadership and management on a site called Noop.nl. I’m ecstatic by that, because I do try hard to bring something to almost every post (we all take one off every now and then). I come in at #58, […]
Of all things, I found something that finally made me agree with a position of Republican National Chairman. Michael Steele came out with this statement when talking about being black on Good Morning America: “Barack Obama has a slimmer margin. We all, a lot of folks do. I mean, it’s a different role for, you […]
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