Archive for January, 2012

Something a little bit different here. It seems there are these social media awards called the Shorty Awards that actually have people nominate them for awards in different social media categories and allow people to ask for others to nominate them. Voting ends on February 17th and there is one winner per category. Click the […]

Last week I read a story that mentioned a study that came to this conclusion: Only 14% Of Medical Errors Reported By Hospitals. It’s an alarming story, one that undoubtedly is true, but it’s the kind of story that leads to hysteria instead of understanding. Overall, the question comes down to what constitutes an error. […]

Today is the holiday to celebrate once again the birthday of Rev. Martin Luther King, Jr. I don’t think I’ve ever said this before but every year this holiday comes up I think of how strange it is to have a holiday named after someone who was alive when I was alive. To me, it […]

Yesterday I was reading another story where it was a bad example of customer service. It seems problems started when a consumer went to a restaurant with her husband and had a meal that she thought was substandard. Today went to an online meeting service, Yelp, and wrote a negative review about the place. That’s […]

Over the last few weeks I’ve seen and heard some disturbing things. The latest was the tale of a young woman who got home from picking up a pizza she’d ordered, looked at the receipt and saw that one of the people at the place has written about her “lady chinky eyes”. What the heck […]