Archive for December, 2012

Taking a break today from all the business stuff for a little holiday spirit. It’s Christmas Day around the world and I thought it would be nice to share a few videos of Christmas songs, in case you haven’t gotten your fill of them yet. I’m doing this on all 5 of my blogs today […]

I hate when I read things like this. There’s this article I’ve been sitting on for awhile now, waiting until I was in the mood to comment on it. That time is now. It’s from the Kaiser Family Foundation, which used to be affiliated with Kaiser Permanente, is now its own entity, and yet, in […]

If you look over to the left you’ll see I have an ad for Keys To Leadership, a series of live presentations I gave some years ago. On the first CD, I told the story of a friend of mine who went into business, was doing well, then had a major fail that should never […]

Can we ever get enough of these quick hitters? No, I don’t think so. Sometimes short and sweet works just fine for both the writer and the reader. So far I’ve done leadership, customer service, and motivation; let’s see what can be done about listening. 1. Maintain eye contact with whomever you’re listening to. It’s […]

Last week in Kansas City one of their football players shot and killed his girlfriend, the mother of their 3-month old daughter. Then he went to the practice facility where he encountered the head coach and the general manager, had a conversation with them, thanked them and then, as he walked away, shot himself in […]