Believe it or not, this is actually a customer service post, but it took an interesting turn. Let me explain. On my other blog, I put out a post on a WordPress plugin that, unfortunately, didn’t work for me. I also stated that I couldn’t find any instructions on how to use it. For me, […]
Over the past couple of weeks, I’ve had a couple of close acquaintances that have gone through some tough things publicly. One was convicted of a crime that he owned up to, while another has been accused of a crime that will go through the legal process and we’ll see how it all plays out. […]
There’s an interesting misconception that I see occurring all the time. I try to warn people against it, but no one ever really listens, and then on the back end I see people with hurt feelings and confusion. by Melissa via Flickr I’m talking about people you work with and determine that they’re your friends. […]
Whenever I do any kind of coaching, I usually try to ask questions to get people to give me answers that I figure they know already. It doesn’t always work that way, but for the most part it works pretty well. I start with that statement because there’s a sharp divide among coaches as to […]
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