First, the latest TTM Consulting Newsletter, Privacy? Not Any More, is now available. I’ve been reading a lot of things lately about customer service and computers, and I was drawn to a story about Comp USA and how they had so many serious customer problems that it’s probably what led to the company pretty much […]
On Kevin Eikenberry’s blog, he recently had a post titled If You had Just Six Words. The premise is that you can only use six words to describe six brief statements about yourself or your beliefs, and its purpose is to help you clarify your thoughts in a more succinct manner. Instead of commenting on […]
The general public is now starting to hear about something that the healthcare community has been freaking out about for awhile now. We use the term “RAC Audits”; to the uninitiated, that stands for “recovery audit contractors”. Their basic purpose is to go into hospitals and other types of healthcare facilities and determine if Medicare […]
Very short post today. A friend of mine sent me this link to a clip that was put together from footage from the movie The Secret. It’s short, just over 2 minutes, but it’s nice, and it might make you feel good. At least it made me feel good.
Tonight I went with my wife to a financial planner. She’s been talking about getting advice on a retirement plan for herself, and who am I to stand in the way, right? I have a financial planner, though, and didn’t want to go, but she kept telling me this guy was insisting that I show […]
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