Mitch's Blog

I belong to a few professional organizations. Some I’m a member of the board or a committee, others I’m just a regular member. Some I pay for, some I’ve been asked to join. Even as a regular member, when I feel something needs to be said, I’m someone who says it, no matter where the […]

My wife had an incident at Macy’s at Carousel Center Mall this past week. She went in to pay a bill. The woman at the counter was taking care of this older couple before her, so she waited. She stated that this woman was really friendly to the couple, talking and smiling and laughing with […]

Great customer service comes in many different ways. Last week I called this company and said that I had a new kitchen faucet that I wanted installed. The guy on the phone said he’d check to see if they had anyone available for Wednesday, the day I wanted it installed. He called back in a […]

I never go so far as to say that the customer is always right. I will go so far as saying that the customer is the customer. As you know, I have a few ads on this blog. I have more ads on other blogs and websites of mine. This is known as affiliate marketing; […]

Sometimes, it doesn’t pay to try to be better, but if you’re lucky, you might figure out a way to eventually get to where you want to be. I was missing in action because I had to try to upgrade this blog. I run it on WordPress software, and I couldn’t upgrade the blog anymore […]