Archive for April, 2012

I find it incredible that I’ve never written a post on creating action plans. It’s something I do all the time, something I got used to doing when I was a director in a hospital a long time ago. The need for action plans was twofold in my case. One, I had a lot of […]

Unfortunately, something I know that’s a failure in a lot of physician’s practices is the concept of good customer service. I know this because I’ve not only worked with a lot of physicians, but I’ve seen how the process works when I’ve gone with my mother and grandmother to their appointments. For some reason I […]

My book Embrace The Lead has been on the market for about 9 years now. I’ve made enough sales to have gotten my money back, but I wouldn’t be mad at having more sales. However, my belief is that the book has been out long enough to share my outline, if you will, of the […]

Today is the 44th anniversary of the assassination of Dr. Martin Luther King Jr. I have taken time out in the past to write some other articles on this day, which I want to share before I go any further. Last year I wrote a post comparing the lives of Dr. King & Thurgood Marshall. […]

One of the problems of working for yourself is that you don’t have the same kind of daily interaction you do when you work in a traditional business. Having said that, one of the similar things you have when working for yourself is that often you feel as though you don’t have anyone you can […]