Every Monday is another beginning, another change to say it’s time to look at all the “clutter” that’s patient accounting and clean some of it up. These are the types of thing that should probably occur throughout the year, but most people either don’t have the time or the reason for making some steps towards […]

Unfortunately, something I know that’s a failure in a lot of physician’s practices is the concept of good customer service. I know this because I’ve not only worked with a lot of physicians, but I’ve seen how the process works when I’ve gone with my mother and grandmother to their appointments. For some reason I […]

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