Years ago I was reading HealthLeaders Magazine, where they were talking about all the different things hospitals across the country are trying to do to make the hospital experience better for patients. Some of the things were pretty good while others were more for the benefit of the hospital than the patient, no matter how […]

I talk a lot about leadership on this blog but I’m also a health care finance consultant that concentrates on charge master issues. What this means is that I help hospitals look at their charges to see if they’re coded properly, being priced fairly, and are being captured properly so that they know they’re capturing […]

I don’t consider myself a hospital advocate, a patient advocate, or even a health care advocate. Sure, I take those roles on from time to time, but what I really consider myself is an information advocate, trying to remain fair and balanced while giving out information that’s true, no matter which way it goes. There […]

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