I'm adding a video to this one as I don't have to write a lot, and it's a short video so you won't hurt yourself by watching it.

In essence, in this video I talk about the reality that leaders or people who are put into a leadership position at a certain moment don't always have to fix other people's problems. Sometimes we can't help ourselves and start offering advice, and you'll notice that suddenly there's resistance or debate against what you're saying. Who likes dealing with that?

Listening is a very powerful leadership tool in all areas, but especially in those times when it's the only thing you might have to do at the time. Sure, things might become more participatory later, but initially all you have to do is listen.

Heck, I guess I could have written the entire post; anyway, the video is below:



http://youtu.be/ljWLqibrKMk