Customer Service

“The buck stops here.” – Harry Truman Those are great words uttered by one of our former presidents. In a way, it’s fair and unfair at the same time. I’m one of those people who believes management is responsible for a lot of their employees behavior while at work. If customer service is lacking, no […]

My most viewed YouTube video is a review I did comparing Verizon FiOS to Time Warner Cable, with over 17,000 views. My second most watched video is also about Verizon FiOS with over 6,600 views, where I talked about trying to get my 2nd phone line in and all the issues we were having at […]

I eat out often. If I say so myself, I’m a pretty good tipper. I tip well because I usually get pretty good service. I usually get pretty good service because I try to be as nice and engaging as possible with the person who’s taking my order and bringing me my food. Thomas Hawk […]