A couple of weeks ago I ended physical therapy that I was going to because of a problem I've been having with one of my legs. Turns out the issue is actually in my back, even though it doesn't hurt, and my physician figured that having me going to someone who'd give me exercises couldn't hurt.

Chess with champagne !
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From day one, the therapist I had and I kind of had this interesting little thing going back and forth. He was obviously an educated guy, as he kept showing off by using terms that I hadn't heard before. I had been to this same place 9 years earlier, so I knew that wasn't a normal part of how things were supposed to go.

When people go to get medical attention, they want the person they're talking to speaking to them in regular terms. Obviously this guy hadn't gotten that message. Every time I would try to explain what I was feeling or what was going on with me he'd change up on the word in supposedly trying to clarify things, and then I wouldn't know what he was talking about and we'd have this little verbal dance going.

Eventually I decided to turn things around on him. I have a pretty good vocabulary myself, so I started answering him with words that I pretty much figured he wouldn't understand, and for the most part I was correct. Now, instead of my asking him all the time what a word meant, I had him asking me what my words meant. We weren't communicating with each other at all, but mentally I felt I was getting my point across; I'm not sure if any of his co-workers picked up on it or not, but I did notice that none of them spoke to patients the way he did.

When you're working with other people, it's not supposed to turn into a competition. The idea is to get the job done as quickly and accurately as possible. If half the time is spent trying to top each other, the results can be uneven and the success questionable.

Using industry terminology when you're talking to someone in the same industry may or may not be okay in every situation. I have found through my travels that what I call one thing in New York is called something else in Nevada, and we do a back and forth until we can get on the same page. I'll also find people using terminology incorrectly in articles and, if I have the opportunity, will always debate the use of that terminology because you never know who's reading it and could get confused with what's going on.

It's possible there are times when employees compete against each other, but when that happens both parties should know it's a competition. Every other time, people need to learn how to work together towards a common business goal. Otherwise, what's the point of even saying you're trying when you're obviously not?