“We’ve all got both light and dark inside us. What matters is the part we choose to act on. That’s who we really are.” – Sirius Black, Harry Potter On my best days, I like thinking of myself as the ultimate good guy. I like to believe that when a hero is needed, it’ll turn […]

You know, I haven’t always made the best decisions as a manager, at least not initially. Read this story I have to share with you. Back in 1988, I was working for a physician billing company. The company was going down; that’s an understatement. What was happening is the company top brass thought the business […]

Last week I met a guy I’ve known for a long time for lunch. I wanted to meet him because I’ve known him for a long time, and I know he’s struggled with his career. I had once mentioned an idea to him that I thought he could pull off well, based on the little […]

Had an interesting conversation with a friend of mine this weekend. She was describing a meeting she had with a manager she’s been having difficulty with and the person both of them reported to. She said that the conversation wasn’t going well, but at least she was being heard. Then from left field this manager […]

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