I have met very few people that haven’t complained about customer service at Best Buy. To say it’s horrible would be mincing words. On a post I recently wrote on my other blog, most of the people that commented had stories to tell about their bad customer service experiences while there; it’s not pretty. I’m […]

(originally posted February 26th, 2005) Last night I decided it was time to add voice mail to my new digital cable phone service. I called the company up and I asked for it. The guy sets me up, and tells me it’ll be ready for access in 30 minutes. I ask him how I get […]

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