I have met very few people that haven’t complained about customer service at Best Buy. To say it’s horrible would be mincing words. On a post I recently wrote on my other blog, most of the people that commented had stories to tell about their bad customer service experiences while there; it’s not pretty. I’m […]

When I first went into business for myself, I only had plans on working in leadership and management consulting and training. I figured that I needed products, and you’ve seen some of the early products I created. I started thinking that I needed a product that could be seen as a legitimate training program. The […]

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