(originally published March 13th, 2005) Hospitals in today’s world are not doing well financially. As much as most people think hospitals are bringing in money hand over fist, and they think the same about doctors, but it’s not the truth. Thing is, a big part of why both entities aren’t doing well financially is our […]
(originally published March 30th, 2005) Earlier this evening I wrote my healthcare newsletter on the reasons for showing some compassion when people call up to talk about their hospital bills or physician bills. I stressed that, because healthcare is different than retail in that most people don’t come to us willingly, we need to try […]
(originally published January 25th, 2006) Though it hasn’t happened to me yet, at some point all of us are going to spend a little bit of time in the hospital, or know someone who’s spent some time in the hospital. Hospitals are expensive places for many reasons I’m not going to get into now. What […]
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