Sometimes small things tell big stories. This is one of those… although the small thing isn’t necessarily all that small. memory course When I was 12 years old, I was living in northern Maine and going to school on Loring AFB Base. I found myself having problems fitting into the process of school after not […]
Many leadership consultants spend a lot of time talking about the word “team”. We all acknowledge that having all employees on the same page as it concerns company and departmental goals and being trained the same way so that everyone knows what’s going on is a great thing. But is that what being a team […]
I like being correct; most of the time anyway. When I know for sure that I am, I’m not afraid to argue my points until kingdom come. Every once in a while though, I realize that it’s time to leave an argument or discussion alone, or let someone else have the last word, either because […]
“The buck stops here.” – Harry Truman Those are great words uttered by one of our former presidents. In a way, it’s fair and unfair at the same time. I’m one of those people who believes management is responsible for a lot of their employees behavior while at work. If customer service is lacking, no […]
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