I believe an organization’s culture starts at the top. As we’ve seen from companies like Uber, trouble starts when the top leaders are a bit smarmy. Luckily, I tend not to believe that’s the norm across the board. What I do believe is that many C-suite leaders start off with good intentions, yet somewhere along […]

Years ago at a consulting gig I was participating in a telephone meeting. I had one other person in the room with me, and had only known her a couple of weeks. During the meeting, someone asked me a question about something that I didn’t remember doing, so I answered that I didn’t know. After […]