I spent an overnight trip at my mother’s house to finally load all the software she needed in her new laptop, which I talked about a couple of weeeks ago. It’s hard to imagine for most, but it takes a lot of time to load software if you’re loading multiple things. One of the things […]
Customer Service
You know, the toughest thing about working for yourself is, if you’re not getting a referral, you have to reach out to people and companies to see if they can use your services. I’ll admit it; I absolutely hate this part of the business. I’m not very good at it because I’m often forgetting what’s […]
Yesterday I went with my mother to buy her a new laptop and a Palm pilot. We went to the first store because she had $250 worth of coupons that would go towards her purchase. We looked at the laptops, and early on the choice came down to two that were fairly similar. Then I […]
There’s a restaurant I go to that’s probably, at present, my favorite restaurant locally. It’s called Julie’s Diner, in North Syracuse, and they only serve breakfast and lunch. I try to go at least twice a month for breakfast, and, since I’ve been going a long time, they know my face fairly well there. Almost […]
(originally posted April 20th, 2006) I have a friend, Kim, who owns a gift basket company. Not only are her products great, but she’s got customer service down to a science. I have ordered three times from her, and it never ceases to amaze me just how customer friendly her service is. As a for […]