Yesterday I had to call one of my credit cards up to ask why they imposed a late fee payment on it. I had make the payment on the day it was due, but for some reason, it still showed up. The woman on the other side said they could remove the late fee, but […]
Last week Oprah took heat for two things that, personally, I didn’t think were her fault. However, the occurrence shows us a few things that we all need to learn, especially in our customer service efforts. On her show two weeks ago, Oprah mentioned something about the new KFC grilled chicken, and was offering free […]
A few days ago, there was a news story stating that the United Kingdom had decided to list 26 people as undesirables and thus wouldn’t allow them into the country. It’s an interesting list, because not only are there terrorists on the list, which one could easily understand, but one of them is an American […]
As we move into January, we all know by now just how bad the economy is nationwide. People are scared, and with good reason. Jobs are scarce, companies continue laying off more and more people, credit card companies are taking advantage of us, people are losing their homes,… on and on and on. Sometimes, when […]
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