Is Management The Enemy?
Posted by Mitch Mitchell on Nov 21, 2011
If my dad was still alive, today would be his 80th birthday; his and his identical twin brother's birthdays. It's been a little over 8 years since he left this world, and I still think about him all the time. I often wonder how certain things he said have changed in my mind over the years.
One interesting statement is something I quoted in a post I wrote back in 2009 titled Don't Forget About The Other Side. I wrote that post days after President Obama had been elected president as the euphoria of the day was wearing off and I'd come to the realization that he hadn't been elected by that large a margin and that, in reality, there were a very high number of people who weren't happy that he was there, for whatever reason they had, and they were going to be quite vocal about it.
On that post I alluded to something Dad always used to say to me, that being that one should always view management as their enemy and proceed from there. I'd always thought it was an extreme position, but I'm starting to wonder more and more if he might have had the right idea on things.
I keep hearing about people working in what they perceive as hostile environments. They go to management to try to complain and are either ignored, disciplined, threatened or even fired for causing trouble. We are in a period of time when it's not great being an employee because, with high unemployment, management and C-level executives seem to feel that if they get rid of you they can easily get someone else in who will acquiesce to whatever their whims are and be quiet about it.
And they may not be wrong. Recently both Wall Street and the banking industry have announced large job cuts. Back in 2009 there was a period of time when job cuts were in the high 5-figures on a monthly basis. Even now, though there has been some recovery, there are a whole lot of people who still haven't found jobs from that time period, or are working for thousands less than what they were previously making. No wonder there's all these "Occupy" protests going on.
Last week I wrote a post asking Why Managers Treat Employees Badly, and I missed a reason; because they can. Unfortunately, when someone who has no clue what they're doing is given the keys to the candy shop, they often run ramshod any way they can, not caring what the consequences might be as long as they don't think they can get in trouble. And their behavior towards employees when finally called on it is often manifested by yelling, retaliation, bullying and, well, you throw a word in.
So, if my dad was right, how would you then handle your business differently? We tend to treat those we view as enemies in a much different fashion. We never trust them, and therefore we don't give them our best. We don't tell them anything unless we absolutely have to, so if things go bad, we feel that it couldn't have happened to a better person. We may not go out of our way to sabotage things, but we're ready to gloat when we know it's coming.
That doesn't help the company at all, and in my opinion it's management's fault. Never has the statement on "treating others as you want to be treated" been more truthful. In the long run people tend to get what they deserve; as a leader, what have you decided you deserve from others, and how do you really believe you can get it?
If you think being hard on people is the way to go, well, you get what you give; that's all I'm saying.
It is pretty complicated topic, Mitch. I definitely think that your father is right and in most cases and looking what is going on around the world, it seems that most businesses are ruled by incompetent managers which does not see things in perspective. Why the economy is in this situation, well probably many reasons, I will just mention one – outsourcing whole economies in China and India, which lead to high unemployed levels and the chain reaction is starting.
Carl, you do have an interesting point about outsourcing lots of work to other countries. I don’t hate on anyone in other countries for bidding on and getting work that home citizens used to do but I then hate the turnaround where these companies say they should be able to get those things back into the country at low or no tariffs because their home base is in the U.S. To me, they can’t have it both ways, and if that forces the pay rates of employees up in other countries, then so be it.
However, I don’t think that’s what drives incompetent managers. That’s incompetent C-level people; bad managers have others reasons why they have no idea what they’re doing.
Definitely I think this is one of the main reasons and of course living on credit.
For bad managers, I can definitely write a whole book. Sure there are many reasons for bad management, but I definitely think that the worst one is lack of perspective and ignorance.
Carl, we both could probably write a whole book; oh yeah, I did! 😉
Haha, well done, Mitch! By the way I definitely wanted to vote on this comment reply and this open some thought. You have a lot of reliable commenters on your blogs and I believe will be a good idea to install comment voting plugin, this will even be able to reduce bounce rate and most likely will get readers to look at other comments.
Thanks Carl, but I don’t want to add a voting system here. This is the business blog after all, and besides, I have a Like button and a +1 button; that should be plenty. 🙂
I agree also Mitch, I think your Dad was right.
I’ve had many bosses throughout my time in corporate America. I worked directly for the owner of the company, my position was executive assistant. The majority of them have admitted to me that they are a horrible manager. They just don’t know how to treat people because they are so use to getting what they want. It’s really sad and because of that, we are treated poorly.
Will it ever change? I seriously doubt it. All we can do is hope and pray.
Happy Birthday to your Dad! Our have both been gone the same amount of time and their birthdays close to each other. At least they are in a better place.
Thanks Adrienne. Actually, I still hold out hope that some of them are open to change, otherwise I might not get any work. lol At least you had people acknowledging that they needed help; those are the folks I hope to find and work with. It’s a tough thing to potentially think of people one works with as an enemy.
Great post, Mitch. I agree with both you and Adrienne. There are far too many people in supervisory positions that either don’t know or don’t care how to treat their subordinates. Many of them know they lack in skills, but unfortunately too many of them won’t seek out the assistance to improve.
What’s even more sad is when these poor supervisors end up in charge of people that DO have the skills to be a great employee, supervisor, and leader. The poor supervisor often does anything possible to undermine the advancement of these employees for fear of being made to look bad. It’s truly a travesty.
Just my $.02.
~Barry
Great stuff Barry and you’re absolutely correct. People who keep others down just to protect themselves are worthless in my opinion. I’ve always felt it’s better to help the good ones succeed because either way things are going to come back on you and they might as well come back on you for having the foresight to recognize talent. I wish more bad managers would seek help; that’s why I’m here after all. 🙂