{"id":56,"date":"2006-04-29T13:29:17","date_gmt":"2006-04-29T17:29:17","guid":{"rendered":"http:\/\/www.ttmitchellconsulting.com\/Mitchblog\/?p=56"},"modified":"2016-07-31T00:39:25","modified_gmt":"2016-07-31T04:39:25","slug":"sometimes-even-the-clear-message-wont-be-heard","status":"publish","type":"post","link":"https:\/\/www.ttmitchellconsulting.com\/Mitchblog\/sometimes-even-the-clear-message-wont-be-heard\/","title":{"rendered":"Sometimes Even The Clear Message Won’t Be Heard"},"content":{"rendered":"

(originally published April 11th, 2006)<\/p>\n

Yesterday I was talking to another consultant about something we\u00e2\u20ac\u2122d gone back and forth with for about two weeks. I asked him if he\u00e2\u20ac\u2122d called the party that I said he should call to verify the information before I did what he was asking me to do, fully knowing that what he wanted me to do was wrong. He basically went off on a different tangent, which meant he wasn\u00e2\u20ac\u2122t going to call; he just wanted me to make the change without verification.<\/p>\n\n\n
\"Conversation<\/a>
steve loya<\/a> via Compfight<\/a><\/small><\/b><\/font><\/center><\/td>\n<\/tr>\n<\/table>\n

I\u00e2\u20ac\u2122d had enough, so I pulled out the Palm, looked up the name of my expert in the field, and called. I explained the issue to her, and she looked up the regulations; I was correct. She then asked him for something that she could check to see what the issue might have been, and she discovered it had absolutely nothing to do with what he wanted me to do, which I had figured all along. We were on speakerphone, so he heard what she was saying, told us where to go online to see the problem, and told us what the full regulations were.<\/p>\n

Not even two minutes after hanging up the phone, he said he didn\u00e2\u20ac\u2122t know if he believed her or not; my goodness! I mean, one doesn\u00e2\u20ac\u2122t just have experts sitting around the office waiting to be called incompetent, especially when it\u00e2\u20ac\u2122s written down in manuals created by the government; okay, let\u00e2\u20ac\u2122s not go there! \ud83d\ude42<\/p>\n

Sometimes you put out the proper message, but the audience isn\u00e2\u20ac\u2122t ready to hear it. I\u00e2\u20ac\u2122ve said that, regarding my speaking engagements, if only 10% of the people I talk to actually listen and think about what I\u00e2\u20ac\u2122ve said, then go back and make even the smallest change in their processes, I\u00e2\u20ac\u2122ve done my job. That\u00e2\u20ac\u2122s the reason there are so may different types of presenters out there; not every speaker is every listener\u00e2\u20ac\u2122s cup of tea.<\/p>\n

So, it\u00e2\u20ac\u2122s not always you, the messenger, who has to change the message. Sometimes, you just have to realize that the message isn\u00e2\u20ac\u2122t going to be heard, no matter what it is, and you have to move on. That\u00e2\u20ac\u2122s a tough lesson as a consultant, an even tougher lesson as a manager, but we each must do what we must do to move forward.<\/p>\n","protected":false},"excerpt":{"rendered":"

(originally published April 11th, 2006) Yesterday I was talking to another consultant about something we\u00e2\u20ac\u2122d gone back and forth with for about two weeks. I asked him if he\u00e2\u20ac\u2122d called the party that I said he should call to verify the information before I did what he was asking me to do, fully knowing that […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[1519,30],"class_list":["post-56","post","type-post","status-publish","format-standard","hentry","category-leadership","tag-changing-minds","tag-leadership"],"_links":{"self":[{"href":"https:\/\/www.ttmitchellconsulting.com\/Mitchblog\/wp-json\/wp\/v2\/posts\/56","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ttmitchellconsulting.com\/Mitchblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ttmitchellconsulting.com\/Mitchblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ttmitchellconsulting.com\/Mitchblog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ttmitchellconsulting.com\/Mitchblog\/wp-json\/wp\/v2\/comments?post=56"}],"version-history":[{"count":0,"href":"https:\/\/www.ttmitchellconsulting.com\/Mitchblog\/wp-json\/wp\/v2\/posts\/56\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ttmitchellconsulting.com\/Mitchblog\/wp-json\/wp\/v2\/media?parent=56"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ttmitchellconsulting.com\/Mitchblog\/wp-json\/wp\/v2\/categories?post=56"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ttmitchellconsulting.com\/Mitchblog\/wp-json\/wp\/v2\/tags?post=56"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}