gift basket company<\/a>. Not only are her products great, but she\u00e2\u20ac\u2122s got customer service down to a science. I have ordered three times from her, and it never ceases to amaze me just how customer friendly her service is.<\/p>\nAs a for instance, the last time I ordered something for my wife off her online website, I got an immediate response detailing my order after I actually put it through. Maybe 15 minutes later, I received a follow up thank you message from her website. The next day, I received another email later in the day, telling me that my package had been delivered. A few days later, in the mail, I got a copy of the written cash register receipt, along with a letter thanking me for the purchase, and of course a flyer highlighting specials she would be offering for upcoming holidays. A week after my order, I received another email, this time personal, asking me how my wife had enjoyed the gift basket I had purchased for her.<\/p>\n
Man, talk about feeling special. Why wouldn\u00e2\u20ac\u2122t I think of her first the next time I wanted to get a special purchase for my wife? I could sit here and think that the last email I received was because she was a friend of mine, but knowing her, I bet she sends emails like that to all of her customers, because she never goes halfway on anything.<\/p>\n
It doesn\u00e2\u20ac\u2122t seem all that often that you read about very good customer service stories. I\u00e2\u20ac\u2122m glad to have the opportunity to pass one along. I also hope that I can step in her shoes when it comes to offering good customer service to my clients. <\/p>\n","protected":false},"excerpt":{"rendered":"
(originally posted April 20th, 2006) I have a friend, Kim, who owns a gift basket company. Not only are her products great, but she\u00e2\u20ac\u2122s got customer service down to a science. I have ordered three times from her, and it never ceases to amaze me just how customer friendly her service is. As a for […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-131","post","type-post","status-publish","format-standard","hentry","category-customer-service"],"_links":{"self":[{"href":"https:\/\/www.ttmitchellconsulting.com\/Mitchblog\/wp-json\/wp\/v2\/posts\/131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ttmitchellconsulting.com\/Mitchblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ttmitchellconsulting.com\/Mitchblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ttmitchellconsulting.com\/Mitchblog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ttmitchellconsulting.com\/Mitchblog\/wp-json\/wp\/v2\/comments?post=131"}],"version-history":[{"count":0,"href":"https:\/\/www.ttmitchellconsulting.com\/Mitchblog\/wp-json\/wp\/v2\/posts\/131\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ttmitchellconsulting.com\/Mitchblog\/wp-json\/wp\/v2\/media?parent=131"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ttmitchellconsulting.com\/Mitchblog\/wp-json\/wp\/v2\/categories?post=131"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ttmitchellconsulting.com\/Mitchblog\/wp-json\/wp\/v2\/tags?post=131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}