T. T. Mitchell Consulting 
Liverpool, NY 13090 
(315) 622-5922 
(419) 730-3638 FAX 
Email: Medical Billing

T. T. Mitchell Consulting, Inc, in conjunction with Krueger Resource Recovery, offers a wide range of medical billing services, including training, interim director or supervisory services, and follow up. Combined, there is almost 40 years of experience and success in helping facilities increase cash and decrease outstanding receivables. At the same time, we take the extra step with our educational initiatives.

Something that happens quite often, and not only in healthcare, is that an employee is brought into the fold, taught a few specific things as it pertains to their job, then leaves the employee on their own to try to learn everything else. What most employees do is stick with exactly what they've been taught, never deviating from those instructions, and doing the best they can. However, in healthcare, the rules change all the time, as well as billing systems, and often employees are left to their own devices. More often than not, hospitals and physician billing offices might have multiple staff members performing the same types of duties, yet each person is doing something different.

Our organizations offer the services we mentioned above, as well as seminars on the UB-92 and 1500 forms, medical terminology, how to read a CPT-4 manual, and even on customer service and collection techniques. These may seem like issues billing personnel should already know, but we have found, quite often in fact, that many billing personnel don't really understand the terms used by business office management, such as days in receivables, modifiers, condition codes, etc. Also, many times telephone skills aren't up to par, which means your staff isn't only giving a negative impression of your facility to your patients, but they're not obtaining the information they need from either patients or insurance companies, which ends up costing both time and money in follow up processes.

T. T. Mitchell Consulting, Inc has provided these types of services throughout the northeast, but our scope is nationwide. Contact us today and allow us to assist you in maximizing your healthcare receivables.