This article is repurposed from April 2015; I felt it deserved an update and the chance to reach new visitors who’ve never had the chance to see it. Many years ago I had an interim assignment at a hospital in New York City. The reason I got it was because it was in Harlem and […]

Years ago at a consulting gig I was participating in a telephone meeting. I had one other person in the room with me, and had only known her a couple of weeks. During the meeting, someone asked me a question about something that I didn’t remember doing, so I answered that I didn’t know. After […]

Sometimes you end up working with someone whose personality makes you wonder if they ever have a good time. You never see them smile, you never hear them say anything that borders on nice, or they rarely look you in the eye. When you talk to them on the phone, it seems as though they […]