I talk a lot about leadership on this blog but I’m also a health care finance consultant that concentrates on charge master issues. What this means is that I help hospitals look at their charges to see if they’re coded properly, being priced fairly, and are being captured properly so that they know they’re capturing [...]

I was reading HealthLeaders Magazine, where they were talking about all the different things some hospitals across the country are trying to do to make the hospital experience better for patients. Some of the things these hospitals are doing are pretty good, I must say, while others are more for the benefit of the hospital [...]

I don’t consider myself a hospital advocate, a patient advocate, or even a health care advocate. Sure, I take those roles on from time to time, but what I really consider myself is an information advocate, trying to remain fair and balanced while giving out information that’s true, no matter which way it goes. There [...]