My wife had an incident at Macy’s at Carousel Center Mall this past week. She went in to pay a bill. The woman at the counter was taking care of this older couple before her, so she waited. She stated that this woman was really friendly to the couple, talking and smiling and laughing with [...]
Posted on June 13th, 2010 in Customer Service, Diversity
Posted on January 18th, 2010 in Diversity
Today is the holiday for Martin Luther King, Jr. I haven’t addressed it every year, though last year was something special because it was the day before Barack Obama was sworn in as president. It’s been a strange year, and I’ve sometimes wondered what Dr. King would have thought about the year in general. I [...]
Posted on January 11th, 2010 in Diversity
What’s going on in America these days? A few days ago, a book excerpt came out which reported that the Senate Majority Leader, Harry Reid of Nevada, commented during the 2008 presidential campaign when Barack Obama was still trying to become the Democratic candidate for president, stated that Obama could easily be a good candidate [...]





