“The buck stops here.” – Harry Truman Those are great words uttered by one of our former presidents. In a way, it’s fair and unfair at the same time. I’m one of those people who believes management is responsible for a lot of their employees behavior while at work. If customer service is lacking, no […]

Over the past couple of days, the northeast has been pounded by a blizzard. We’ve been hearing reports of mainly snowfall between 8 and 12 inches, although a few places have had more than that. As strange as this might seem to the masses, it’s hard for anyone living in my area to have much […]