Comments on: Microsoft And Its Customer Service Problem http://www.ttmitchellconsulting.com/Mitchblog/microsoft-and-its-customer-service-problem/ Management, Leadership, Diversity, Customer Service, Motivation, and Healthcare Finance Thu, 09 Feb 2012 01:45:40 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Mitch http://www.ttmitchellconsulting.com/Mitchblog/microsoft-and-its-customer-service-problem/comment-page-1/#comment-15397 Mitch Sun, 13 Jul 2008 23:46:14 +0000 http://www.ttmitchellconsulting.com/Mitchblog/?p=432#comment-15397 You're right, Sire, but the big boys end up getting away with it unless they really, really mess up, while the rest of us usually only get one shot at getting it right. You’re right, Sire, but the big boys end up getting away with it unless they really, really mess up, while the rest of us usually only get one shot at getting it right.

]]> By: Sire http://www.ttmitchellconsulting.com/Mitchblog/microsoft-and-its-customer-service-problem/comment-page-1/#comment-15395 Sire Sun, 13 Jul 2008 19:56:20 +0000 http://www.ttmitchellconsulting.com/Mitchblog/?p=432#comment-15395 That is the trouble with some big companies, they become arrogant and forget who put them their in the first place. They sometimes find out that they got it wrong and then they are on the back foot trying to catch up. Sires last blog post..<a href="http://www.photos2blog.com/2008/07/13/the-eye-of-youth/">The Eye Of Youth</a> That is the trouble with some big companies, they become arrogant and forget who put them their in the first place. They sometimes find out that they got it wrong and then they are on the back foot trying to catch up.

Sires last blog post..The Eye Of Youth

]]>