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	<title>Comments on: Communicating Badly</title>
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	<link>http://www.ttmitchellconsulting.com/Mitchblog/communicating-badly/</link>
	<description>Management, Leadership, Diversity, Customer Service, Motivation, and Healthcare Finance</description>
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		<title>By: Sue T.</title>
		<link>http://www.ttmitchellconsulting.com/Mitchblog/communicating-badly/comment-page-1/#comment-16081</link>
		<dc:creator>Sue T.</dc:creator>
		<pubDate>Mon, 20 Jul 2009 11:51:12 +0000</pubDate>
		<guid isPermaLink="false">http://www.ttmitchellconsulting.com/Mitchblog/?p=934#comment-16081</guid>
		<description>Well, their reputation may be damaged but I think that those who went there before, who never gave it though have to contend with themselves now. Recognize out loud where they belong and if that&#039;s okay with them. For some, they&#039;re okay with that. So, nothing is going to change. 

For others, it may not have occurred to them at all and they&#039;ll quickly bury it because it&#039;s not &quot;them&quot; doing it, it&#039;s the club. But as a member of the club they&#039;re promoting it by staying. They get off pretty easily by saying how the club does it, thereby alleviating their part. Because they stay the condone it. 

And after all :) Management made it so, not them. 

So... really this will blow over because people aren&#039;t going to continue, at least I don&#039;t think they will, to talk about it and it will wear off...</description>
		<content:encoded><![CDATA[<p><span class='eg-image' style='float:left; margin-right:10px; display:block; width:40px' ><a rel='external' href='http://www.dsisuet.com'><img alt='' src='http://1.gravatar.com/avatar/1016eb04910e4f06c7e8725af7a47ce6?s=40&amp;d=http%3A%2F%2Fuse.perl.org%2Fimages%2Fpix.gif%3Fs%3D40&amp;r=G' class='avatar avatar-40 photo' height='40' width='40' /></a></span>Well, their reputation may be damaged but I think that those who went there before, who never gave it though have to contend with themselves now. Recognize out loud where they belong and if that&#8217;s okay with them. For some, they&#8217;re okay with that. So, nothing is going to change. </p>
<p>For others, it may not have occurred to them at all and they&#8217;ll quickly bury it because it&#8217;s not &#8220;them&#8221; doing it, it&#8217;s the club. But as a member of the club they&#8217;re promoting it by staying. They get off pretty easily by saying how the club does it, thereby alleviating their part. Because they stay the condone it. </p>
<p>And after all <img src='http://www.ttmitchellconsulting.com/Mitchblog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />  Management made it so, not them. </p>
<p>So&#8230; really this will blow over because people aren&#8217;t going to continue, at least I don&#8217;t think they will, to talk about it and it will wear off&#8230;</p>
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		<title>By: Mitch</title>
		<link>http://www.ttmitchellconsulting.com/Mitchblog/communicating-badly/comment-page-1/#comment-16080</link>
		<dc:creator>Mitch</dc:creator>
		<pubDate>Mon, 20 Jul 2009 04:16:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.ttmitchellconsulting.com/Mitchblog/?p=934#comment-16080</guid>
		<description>Nicely stated, Sue.  They really did mess up, and their reputation is damaged, even if it&#039;s not on the front pages anymore.</description>
		<content:encoded><![CDATA[<p><span class='eg-image' style='float:left; margin-right:10px; display:block; width:40px' ><a rel='external' href='http://www.ttmitchellconsulting.com'><img alt='' src='http://1.gravatar.com/avatar/f5814208eb949d1d50e2f81b42ff36c1?s=40&amp;d=http%3A%2F%2Fuse.perl.org%2Fimages%2Fpix.gif%3Fs%3D40&amp;r=G' class='avatar avatar-40 photo' height='40' width='40' /></a></span>Nicely stated, Sue.  They really did mess up, and their reputation is damaged, even if it&#8217;s not on the front pages anymore.</p>
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		<title>By: Mitch</title>
		<link>http://www.ttmitchellconsulting.com/Mitchblog/communicating-badly/comment-page-1/#comment-16079</link>
		<dc:creator>Mitch</dc:creator>
		<pubDate>Mon, 20 Jul 2009 04:15:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.ttmitchellconsulting.com/Mitchblog/?p=934#comment-16079</guid>
		<description>It reminds you a little bit of the movie Guess Who&#039;s Coming To Dinner, doesn&#039;t it?  It&#039;s possible that he was put out there to &quot;hang&quot;, so to speak, and then messed up, but we all know, or at least feel, what the real truth is, right?</description>
		<content:encoded><![CDATA[<p><span class='eg-image' style='float:left; margin-right:10px; display:block; width:40px' ><a rel='external' href='http://www.ttmitchellconsulting.com'><img alt='' src='http://1.gravatar.com/avatar/f5814208eb949d1d50e2f81b42ff36c1?s=40&amp;d=http%3A%2F%2Fuse.perl.org%2Fimages%2Fpix.gif%3Fs%3D40&amp;r=G' class='avatar avatar-40 photo' height='40' width='40' /></a></span>It reminds you a little bit of the movie Guess Who&#8217;s Coming To Dinner, doesn&#8217;t it?  It&#8217;s possible that he was put out there to &#8220;hang&#8221;, so to speak, and then messed up, but we all know, or at least feel, what the real truth is, right?</p>
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		<title>By: Beverly Mahone</title>
		<link>http://www.ttmitchellconsulting.com/Mitchblog/communicating-badly/comment-page-1/#comment-16077</link>
		<dc:creator>Beverly Mahone</dc:creator>
		<pubDate>Sun, 19 Jul 2009 22:41:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.ttmitchellconsulting.com/Mitchblog/?p=934#comment-16077</guid>
		<description>Let me clarify that---&quot;some whites&quot;...</description>
		<content:encoded><![CDATA[<p><span class='eg-image' style='float:left; margin-right:10px; display:block; width:40px' ><a rel='external' href='http://www.boomerdivanation.org'><img alt='' src='http://1.gravatar.com/avatar/7eb8c91d30c89822e77be8c37afdfa02?s=40&amp;d=http%3A%2F%2Fuse.perl.org%2Fimages%2Fpix.gif%3Fs%3D40&amp;r=G' class='avatar avatar-40 photo' height='40' width='40' /></a></span>Let me clarify that&#8212;&#8221;some whites&#8221;&#8230;</p>
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		<title>By: Beverly Mahone</title>
		<link>http://www.ttmitchellconsulting.com/Mitchblog/communicating-badly/comment-page-1/#comment-16076</link>
		<dc:creator>Beverly Mahone</dc:creator>
		<pubDate>Sun, 19 Jul 2009 22:40:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.ttmitchellconsulting.com/Mitchblog/?p=934#comment-16076</guid>
		<description>The fact I found shocking in this incident is the fact that the club owner was reportedly one of President Obama&#039;s staunchest supporters during his campaign.  This just proves my feeling that things haven&#039;t really changed all that much and whites still see us as good and bad--or should I say &quot;house&quot; and &quot;field&quot; negroes.</description>
		<content:encoded><![CDATA[<p><span class='eg-image' style='float:left; margin-right:10px; display:block; width:40px' ><a rel='external' href='http://www.boomerdivanation.org'><img alt='' src='http://1.gravatar.com/avatar/7eb8c91d30c89822e77be8c37afdfa02?s=40&amp;d=http%3A%2F%2Fuse.perl.org%2Fimages%2Fpix.gif%3Fs%3D40&amp;r=G' class='avatar avatar-40 photo' height='40' width='40' /></a></span>The fact I found shocking in this incident is the fact that the club owner was reportedly one of President Obama&#8217;s staunchest supporters during his campaign.  This just proves my feeling that things haven&#8217;t really changed all that much and whites still see us as good and bad&#8211;or should I say &#8220;house&#8221; and &#8220;field&#8221; negroes.</p>
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		<title>By: Sue T.</title>
		<link>http://www.ttmitchellconsulting.com/Mitchblog/communicating-badly/comment-page-1/#comment-16074</link>
		<dc:creator>Sue T.</dc:creator>
		<pubDate>Sun, 19 Jul 2009 21:24:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.ttmitchellconsulting.com/Mitchblog/?p=934#comment-16074</guid>
		<description>You&#039;re wrong. They were being racist. I&#039;m not buying into the whole thing because there are many clubs in the world, exclusive clubs where certain people are not considered to be the right type to be there. They screwed up... they made the mistake and they need to recognize that whether there was a &quot;miscommunication&quot; which I highly doubt... or not, they acted badly. There was no miscommunication when they kicked those kids out and the kids heard those disparaging remarks either. Little food for thought on this Sunday morning. 

This club is one of those places. That&#039;s not acceptable behavior.

Sue T.</description>
		<content:encoded><![CDATA[<p><span class='eg-image' style='float:left; margin-right:10px; display:block; width:40px' ><a rel='external' href='http://www.dsisuet.com'><img alt='' src='http://1.gravatar.com/avatar/1016eb04910e4f06c7e8725af7a47ce6?s=40&amp;d=http%3A%2F%2Fuse.perl.org%2Fimages%2Fpix.gif%3Fs%3D40&amp;r=G' class='avatar avatar-40 photo' height='40' width='40' /></a></span>You&#8217;re wrong. They were being racist. I&#8217;m not buying into the whole thing because there are many clubs in the world, exclusive clubs where certain people are not considered to be the right type to be there. They screwed up&#8230; they made the mistake and they need to recognize that whether there was a &#8220;miscommunication&#8221; which I highly doubt&#8230; or not, they acted badly. There was no miscommunication when they kicked those kids out and the kids heard those disparaging remarks either. Little food for thought on this Sunday morning. </p>
<p>This club is one of those places. That&#8217;s not acceptable behavior.</p>
<p>Sue T.</p>
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		<title>By: Mitch</title>
		<link>http://www.ttmitchellconsulting.com/Mitchblog/communicating-badly/comment-page-1/#comment-16069</link>
		<dc:creator>Mitch</dc:creator>
		<pubDate>Fri, 17 Jul 2009 03:40:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.ttmitchellconsulting.com/Mitchblog/?p=934#comment-16069</guid>
		<description>Hi Zegarki.  No, people don&#039;t want to look racist, but it&#039;s amazing how quickly things can happen when people err like they did.  I think it was just ineptness; I hope I&#039;m right.</description>
		<content:encoded><![CDATA[<p><span class='eg-image' style='float:left; margin-right:10px; display:block; width:40px' ><a rel='external' href='http://www.ttmitchellconsulting.com'><img alt='' src='http://1.gravatar.com/avatar/f5814208eb949d1d50e2f81b42ff36c1?s=40&amp;d=http%3A%2F%2Fuse.perl.org%2Fimages%2Fpix.gif%3Fs%3D40&amp;r=G' class='avatar avatar-40 photo' height='40' width='40' /></a></span>Hi Zegarki.  No, people don&#8217;t want to look racist, but it&#8217;s amazing how quickly things can happen when people err like they did.  I think it was just ineptness; I hope I&#8217;m right.</p>
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		<title>By: Zegarki</title>
		<link>http://www.ttmitchellconsulting.com/Mitchblog/communicating-badly/comment-page-1/#comment-16066</link>
		<dc:creator>Zegarki</dc:creator>
		<pubDate>Thu, 16 Jul 2009 13:58:12 +0000</pubDate>
		<guid isPermaLink="false">http://www.ttmitchellconsulting.com/Mitchblog/?p=934#comment-16066</guid>
		<description>Yeah, I don&#039;t think they were racist. Somebody just made an inappropriate comment. I don&#039;t think any company wants to look racist these days - it&#039;s just terrible publicity.
.-= Zegarki&#180;s last blog ..&lt;a href=&quot;http://www.zegarki-na-reke.eu/nowe-artykuly/&quot;&gt;Nowe artykuły&lt;/a&gt; =-.</description>
		<content:encoded><![CDATA[<p><span class='eg-image' style='float:left; margin-right:10px; display:block; width:40px' ><a rel='external' href='http://www.zegarki-na-reke.eu'><img alt='' src='http://0.gravatar.com/avatar/62686b5266986be6435a9579e37fc568?s=40&amp;d=http%3A%2F%2Fuse.perl.org%2Fimages%2Fpix.gif%3Fs%3D40&amp;r=G' class='avatar avatar-40 photo' height='40' width='40' /></a></span>Yeah, I don&#8217;t think they were racist. Somebody just made an inappropriate comment. I don&#8217;t think any company wants to look racist these days &#8211; it&#8217;s just terrible publicity.<br />
.-= Zegarki&#180;s last blog ..<a href="http://www.zegarki-na-reke.eu/nowe-artykuly/">Nowe artykuły</a> =-.</p>
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		<title>By: Mitch</title>
		<link>http://www.ttmitchellconsulting.com/Mitchblog/communicating-badly/comment-page-1/#comment-16065</link>
		<dc:creator>Mitch</dc:creator>
		<pubDate>Mon, 13 Jul 2009 13:19:57 +0000</pubDate>
		<guid isPermaLink="false">http://www.ttmitchellconsulting.com/Mitchblog/?p=934#comment-16065</guid>
		<description>Hi Sharon, and thanks for commenting.  I&#039;m with you on all of this.  There was just a general failure across the board.  Supposedly there was another group that was also turned away, before this group, and had their money refunded.  Makes me wonder just who was in charge at this swim club.</description>
		<content:encoded><![CDATA[<p><span class='eg-image' style='float:left; margin-right:10px; display:block; width:40px' ><a rel='external' href='http://www.ttmitchellconsulting.com'><img alt='' src='http://1.gravatar.com/avatar/f5814208eb949d1d50e2f81b42ff36c1?s=40&amp;d=http%3A%2F%2Fuse.perl.org%2Fimages%2Fpix.gif%3Fs%3D40&amp;r=G' class='avatar avatar-40 photo' height='40' width='40' /></a></span>Hi Sharon, and thanks for commenting.  I&#8217;m with you on all of this.  There was just a general failure across the board.  Supposedly there was another group that was also turned away, before this group, and had their money refunded.  Makes me wonder just who was in charge at this swim club.</p>
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		<title>By: Sharon</title>
		<link>http://www.ttmitchellconsulting.com/Mitchblog/communicating-badly/comment-page-1/#comment-16063</link>
		<dc:creator>Sharon</dc:creator>
		<pubDate>Mon, 13 Jul 2009 12:04:36 +0000</pubDate>
		<guid isPermaLink="false">http://www.ttmitchellconsulting.com/Mitchblog/?p=934#comment-16063</guid>
		<description>Thanks for following up on this. I am very interested in this episode at the Philadelphia area pool. I think what happened to the representative was that he knew he was in trouble and that created stress for him. Stress interferes with the ability of humans to think. So his choice of the word &quot;complexion&quot; was the reality in his brain popping out of his mouth. What I question is the judgement of those who made the decision to invite area day camps. While I personally think the whole incident was racist, I wonder if the members would have reacted the same way based on classism if the same number of white children from a program for the economically disadvantaged had arrived. I am not saying what transpired wasn&#039;t racist.</description>
		<content:encoded><![CDATA[<p><span class='eg-image' style='float:left; margin-right:10px; display:block; width:40px' ><img alt='' src='http://1.gravatar.com/avatar/dd484da68577567bcb3b077791a350ea?s=40&amp;d=http%3A%2F%2Fuse.perl.org%2Fimages%2Fpix.gif%3Fs%3D40&amp;r=G' class='avatar avatar-40 photo' height='40' width='40' /></span>Thanks for following up on this. I am very interested in this episode at the Philadelphia area pool. I think what happened to the representative was that he knew he was in trouble and that created stress for him. Stress interferes with the ability of humans to think. So his choice of the word &#8220;complexion&#8221; was the reality in his brain popping out of his mouth. What I question is the judgement of those who made the decision to invite area day camps. While I personally think the whole incident was racist, I wonder if the members would have reacted the same way based on classism if the same number of white children from a program for the economically disadvantaged had arrived. I am not saying what transpired wasn&#8217;t racist.</p>
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