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I’ve written a new ebook titled Using Your Website As A Marketing Tool. Going to that page will allow you to put your name on a mailing list for the launch, which will be on Monday. Who’s the book for? Well, check out the page! For many of you who read my blog, this may [...]
The latest edition of the TTM Consulting Healthcare Newsletter, Serious About Compliance, is now available. Of course it’s always a big deal when hospitals start talking about compliance, but unfortunately some healthcare entities obviously aren’t treating it as serious business, and that’s getting a lot of healthcare folks in trouble. The government, of course, loves [...]
How many customer service people does your company have? How many does it need? It’s an interesting question. Some would say it depends on the size of the company, and they may or may not be right. Some might say it depends on the complexity of the issues that a company might have to address, [...]
Tonight I met Allan DeKaye, one of the people who participated in my interview series. We’d talked on the phone before, but never met, mainly because he lives on Long Island, where I haven’t been in over 20 years, and I live here in the Syracuse area. I always enjoy meeting and having time to [...]
Last week I wrote about the anniversary of the assassination of Dr. King. I just came upon this story concerning my favorite baseball player in history, Roberto Clemente, and his relationship with Dr. King, as well as his taking a major stance after his assassination that, unfortunately, not a single American born ballplayer took until [...]
John Burns is a another member of the Professional Consultant’s Association, but we’re also both members of the Syracuse chapter of the American Society of Training and Development. I was always intrigued by his name and his business name, because the two aren’t related; talk about destiny! 1. What is Robert Burns Training? Dr. John [...]
You’re probably asking what the heck a squeeze page is. Squeeze pages are an accounting of blog posts that you want to always try to make available to your visitors. In essence, if you have written consistently on your blog for just a year, you have posts that most people are never going to see. [...]
