Talking Compliance
The latest edition of the TTM Consulting Healthcare Newsletter, Serious About Compliance, is now available.
Of course it’s always a big deal when hospitals start talking about compliance, but unfortunately some healthcare entities obviously aren’t treating it as serious business, and that’s getting a lot of healthcare folks in trouble. The government, of course, loves it because they get a lot of money. Sometimes other people love it because it’ll give them opportunities to make money in different ways.
Of course, most businesses should have some sort of compliance, AKA, customer service processes, but it’s much more critical in healthcare, with all the regulations that have to be followed. And trust me, you can bet the hospital at UCLA is wishing their compliance program was stronger this past week as word got out that many employees have been looking at the medical records of Farrah Fawcett, and of course there were many other employees at another facility that were looking at Britney Spears records.
