Mitch’s Blog

As someone who gives seminars on leadership and management, I have come to my own conclusion that these are two separate things, though it would be great if both eventually end up being the same time. I’ve always said that managers may not be good leaders because many managers end up in the position [...]

What is Meebo? It’s a chat application that one can add to their website so that, if signed in, others can write a live message to them and talk to the person who owns or manages the website. In my case, I’ve added the widget onto my main page, so if there are [...]

I visited a blog earlier this evening called Stereohyped that had a cartoon posted, which I’m going to post at the end of this topic. It seems there were a bunch of cartoons that were basically banned because of the perception that they were racist, based on stereotypes, from the 30’s through the 50’s. [...]

I went to the official opening of a new hotel in my area this evening, the Maplewood Inn. They opened it up to the local chambers of commerce because they wanted us to see all the work they’d done on the property.
I hadn’t realized that it was considered as part of the Days Inn [...]

First, the latest issue of the T. T. Mitchell Consulting Newsletter, Office Relationships, is now available.
On Sunday I met with the members of my very tiny mastermind group, and this time we added a fourth person to the mix. One of the things we usually go over is seeing where we are with our [...]

It’s launch day for my new ebook Using Your Website As A Marketing Tool, and the special introductory price is only $9.95.
Just so anyone who read the previous post on this topic knows, this link is different than the other one. It went to a pre-launch page that will be gone in a day [...]

Man, I’m starting to feel so old. I was reading this blog called Stereohyped, where the reader was commenting on a story that came out this week stating that the percentage of black baseball players is tied for its all time low. He asked in his post who cares. I was going [...]

I’ve written a new ebook titled Using Your Website As A Marketing Tool. Going to that page will allow you to put your name on a mailing list for the launch, which will be on Monday. Who’s the book for? Well, check out the page!
For many of you who read my blog, [...]

The latest edition of the TTM Consulting Healthcare Newsletter, Serious About Compliance, is now available.
Of course it’s always a big deal when hospitals start talking about compliance, but unfortunately some healthcare entities obviously aren’t treating it as serious business, and that’s getting a lot of healthcare folks in trouble. The government, of course, loves [...]

How many customer service people does your company have? How many does it need?
It’s an interesting question. Some would say it depends on the size of the company, and they may or may not be right. Some might say it depends on the complexity of the issues that a company might have [...]